Privacy Policy

Depending on how you interact with us, we may collect:

• Identity and contact details: name, phone number, email address, city or area, and similar details you provide when you book an appointment, submit a contact form, send email, or call our office.
• Health-related information: only what you voluntarily share for scheduling or clinical coordination (for example, brief reason for visit or study type). Detailed medical records are handled under separate clinical consent and record-keeping practices at the hospital.
• Technical and usage data: IP address, browser type, device type, general location (region), pages viewed, and time spent on pages—typically collected through server logs, analytics tools, or cookies as described below.

We use personal information for purposes such as:

• Responding to enquiries and coordinating appointments or referrals;
• Operating and improving our website and user experience;
• Communicating service updates, where permitted by law and your preferences;
• Complying with legal obligations, regulatory requests, or court orders;
• Protecting the security of our patients, staff, and information systems.

We do not sell your personal information to third parties for their marketing.

Our website may use cookies or similar technologies to remember preferences, measure traffic, or support embedded features (such as maps). You can control cookies through your browser settings; disabling cookies may limit some functionality.

We may share information with:

• Service providers who assist us (for example, website hosting, email delivery, or analytics), under confidentiality and data-processing arrangements appropriate to the service;
• Professional advisers where required (for example, legal or audit purposes);
• Authorities when we believe disclosure is required by applicable law or to protect rights, safety, or security.

We do not intend to transfer personal data outside India unless necessary for a service you requested and permitted under applicable law; where that occurs, we take reasonable steps to ensure appropriate safeguards.

We retain personal information only as long as needed for the purposes above, including legal, regulatory, accounting, or dispute-resolution requirements. Website enquiry logs and similar records are kept according to our internal policies and applicable norms for healthcare providers in India.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you not to send highly sensitive health information by unsecured channels unless we direct you to a secure process.

Depending on applicable law (including data protection requirements in India as they apply to our operations), you may have rights to access, correct, update, or request deletion of certain personal information, or to object to or restrict certain processing. To exercise these rights or ask questions, contact us using the details below. We may need to verify your identity before responding.

Our website is not directed at children for independent use. If you believe we have collected information from a minor inappropriately, please contact us and we will take appropriate steps.

Our site may link to third-party websites, social platforms, or map services. Their privacy practices are governed by their own policies; we are not responsible for them.

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. We encourage you to review this page periodically.

For privacy-related requests or questions, please use our Contact page or the phone and email details shown in the website footer.

For general rules of website use, see our Terms & Conditions.